Precautionary Boil Water Advisory Issued for Customers in Walker Ridge and Buffalo Areas in Putnam County

Charleston, W.Va. (November 11, 2013) – West Virginia American Water has issued a precautionary boil water advisory for approximately 200 customers in Walker Ridge and Buffalo areas of Putnam County. The affected area includes Walker Ridge Road, Manilla Ridge Road, Turkey Branch Road, Jim Ridge Road, Bee Ridge Road, Spring Branch Road and any other customers in this area that have low water pressure or no service due to the main break. The advisory follows a water main break which caused a storage tank to drain. West Virginia American Water crews are working to repair this break as quickly as possible. Customers will be notified via media.

Affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use.

West Virginia American Water also recommends the following steps:

• Throw away beverages and ice cubes if made with tap water;

• Keep boiled water in the refrigerator for drinking;

• Provide pets with boiled water after cooling;

• Do not use home filtering devices in place of boiling or using bottled water;

most home water filters will not provide adequate protection from microorganisms;

• Use only boiled water to treat minor injuries.

Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage.

For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.